TERMS AND CONDITIONS OF SALE

These Terms and Conditions ("T&C") will govern the sale of all products ("Products") and the provision of all services ("Services") by INDUCON LATAM SAS, ("Inducon") to the Buyer . Any different or additional terms and conditions presented by Buyer, whether in any order, contract or other document, are hereby rejected and shall be of no force or effect. The sale of the Products and the provision of the Services are expressly conditioned on the Buyer's consent to these T&C. The Buyer will be deemed to have expressly accepted these T&Cs if the Buyer so agrees in writing or receives the Products or accepts the provision of the Services after receipt of these T&Cs. The failure of INDUCON to object to the provisions contained in any order or other writing addressed to the Buyer shall not be construed as a waiver of these T&C or acceptance of any terms and conditions of the Buyer. No INDUCON independent sales or manufacturing representative shall have the authority to modify these T&Cs in any respect or to agree to additional terms or conditions.

Except as expressly agreed in writing by a duly authorized representative of INDUCON, these T&Cs supersede any prior or contemporaneous understandings, agreements or correspondence between the parties and shall govern any order or contract (each, an "order") for the Products or Services.

1.0 VALIDITY Each quote or offer is valid for 30 days from its date, unless otherwise indicated.

2.0 TAXES Prices do not include any applicable sales, use or other taxes, and the amount of such taxes that INDUCON may be required to pay or collect will be added to each invoice or invoiced separately by INDUCON to Buyer, and Buyer shall promptly pay all such invoices.

3.0 PAYMENT CONDITIONS

A. Payment terms The prices of the Products and Services will be those specified in INDUCON's budget or offer. An invoice will be issued upon shipment of the Products or completion of the Services. Unless otherwise provided in these T&Cs, all Buyer payments will be made net 30 days from the date of INDUCON's invoice.

B. Late payments Overdue INDUCON invoices will accrue interest at 1.5% per month, but not exceeding the maximum legal rate, from their due date until full payment.

C. Advance payments INDUCON may require full or partial payment in advance depending on the Buyer's history.

D. Insolvency of the Buyer In the event that Buyer becomes insolvent, makes a general assignment for the benefit of creditors, institutes or causes to be instituted against it any bankruptcy or reorganization proceeding, or if a receiver of any property of Buyer is appointed in any action, suit or proceeding by or against Buyer and such filing or appointment is not dismissed, or voided, as the case may be, within a period of sixty (60) days, INDUCON shall, if permitted by state law and/or or applicable federal law, the right, at its option, to cancel any or all pending orders and to recover any cancellation fees due in accordance with Section 10.0 from Buyer or from Buyer's estate.

E. Collection costs and attorney fees Buyer shall be responsible for all costs and expenses incurred by INDUCON, including attorneys' fees, in connection with the collection of amounts owed by Buyer and the enforcement of any provision of these T&Cs.</ p>

4.0 DELIVERY

A. Origin, shipping method and route Unless otherwise requested by the Buyer, INDUCON will select the transportation method and shipping route. If Buyer requests shipping by a method or route other than that determined by INDUCON, Buyer will be responsible for any excess or premium in transportation charges. In no case will INDUCON be responsible for charges for delay or detention. Any charges for special services will be paid or refunded by the Buyer.

B. Shipping damage Except for shipments FOB origin, INDUCON will not participate in any settlement of claims for hidden or other damage to the shipment. When shipment has been made on an FOB origin basis, the Buyer must unpack the Products immediately and, if damage is discovered, must:

1. Do not move the Products from the examination point.

2. Retain all shipping containers and packaging materials.

3. Notify the carrier of any apparent damage in writing on the carrier's delivery receipt and request that the carrier perform an inspection.

4. Notify INDUCON within 72 hours of delivery.

5. Send INDUCON a copy of the carrier's inspection report. INDUCON will have no responsibility for any damage to shipments at FOB origin unless the Buyer complies with the above obligations.

5.0 FORCE MAJEURE Shipping dates are approximate and are based on receiving complete information with each order. If approval of the plans is required, the Buyer must return them within the expected time to maintain shipping dates.

INDUCON shall not be liable to Buyer for any failure or delay in performance due to any cause beyond its reasonable control, including, without limitation, fire, flood, strike or other labor difficulties, acts of God, acts of governmental authorities, acts of Buyer, riots, embargoes, fuel or power shortages, failures or delays in transportation or delays in obtaining or inability to obtain necessary labor, materials or manufacturing facilities from usual sources . In the event of such delay, the delivery date or completion time shall be extended for the period of time reasonably necessary to overcome the effect of such delay, and, if such delay is caused by Buyer or any of its employees, representatives or agents, INDUCON will be reimbursed for any additional costs derived from said delay.

6.0 TRANSFER In the event of transfer to a third party of any Product or interest therein, the Buyer will be obligated to indemnify, defend and hold INDUCON and its subcontractors and suppliers harmless from any liability or obligation that they may incur or that may be owed to them. may claim in excess of what INDUCON has expressly accepted in writing prior to such transfer.

7.0 TITLE, RISK OF LOSS, SECURITY INTEREST The risk of loss of the Products, or any part thereof, shall pass to Buyer upon delivery of the Products or parts to the common carrier, unless otherwise specified in the order. INDUCON will retain title to all Products and parts sold to Buyer until Buyer pays in full. In furtherance of the foregoing, Buyer grants INDUCON security interests, including a purchase money security interest, in the Products and parts now or hereafter sold by INDUCON to Buyer and all proceeds thereof (collectively, the "Guarantee") to guarantee compliance with all obligations of any type or nature owed by the Buyer to INDUCON under these T&C. The Buyer authorizes INDUCON to file said financing statement, including any necessary or required modifications thereto, describing the guarantee, in the states, countries or other jurisdictions that INDUCON chooses and agrees to execute any additional agreement, document or instrument that INDUCON considers necessary to confirm, perfect and maintain its retained ownership thereof or the security interest granted under these T&C. 8.0 TERMINATION A. By the Buyer Any order may be terminated by Buyer only upon notice to INDUCON and upon payment to INDUCON of reasonable and appropriate termination charges, including, but not limited to, all costs identified with the order incurred. until the date of the termination notice. All additional costs resulting from termination and 10% of the final net price will be included in the termination costs to compensate INDUCON for interruptions in scheduling, planned production and other direct costs. B. By INDUCON INDUCON shall have the right to terminate any order at any time by notifying the Buyer in the event that: 1. The Buyer fails to comply with the order or these T&C and does not remedy said failure within 30 days following notification of this. 2. Buyer fails to make any payment on the due date or refuses to accept delivery of any shipment. 3. INDUCON has a reasonable basis for insecurity regarding the performance of Buyer's obligations to INDUCON, and Buyer fails to provide INDUCON with adequate assurance of Buyer's performance within 30 days of INDUCON's demand for such assurances.< /li> At the time of termination by INDUCON, in accordance with the provisions of this section, all amounts due and pending payment to INDUCON will be immediately payable by the Buyer. 9.0 HOLD ORDERS Any order held, delayed or rescheduled at the Buyer's request will be subject to the prices and conditions of sale in effect at the time of release of the hold, end of the delay or rescheduling. Any such order, withheld, delayed or rescheduled beyond a reasonable period of time, may be treated by INDUCON as a termination of the Buyer. When final assembly of the Products has begun, the Products are ready to be shipped or the Services are ready to be performed and delivery or performance does not occur due to the hold, delay or rescheduling of the Buyer, INDUCON may invoice the Buyer for such Products and Services, which invoice shall be payable upon receipt thereof, and may, upon written notice to Buyer, store such Products at Buyer's expense and delay the performance of the Services. In such case, the following conditions will apply: The risk of loss of the Products will pass to the Buyer at the time of moving said Products to the warehouse. All costs incurred by INDUCON in connection with the storage of the Products, including demurrage, the cost of preparation for storage, storage costs, insurance, if placed, and handling costs and with the delay of the execution of the Services will be paid by the Buyer upon presentation of invoices by INDUCON. 10.0 APPROVAL OF PLANS If, at the time of approval of the plans, INDUCON has not designed the Product in accordance with the Specifications, INDUCON will make the appropriate modifications at no cost to the Buyer. When the Specifications are not final, INDUCON reserves the right to design the Product in accordance with INDUCON's criteria and good commercial practices. If, at the time of approval of the plans, the Buyer makes changes outside the design contemplated in the Specifications, the Buyer will be responsible and will pay, at the time of billing, the additional charges determined by INDUCON, and there will be a proportionate delay on the shipping date based on the changes made. 11.0 PRODUCT NOTICES Buyer will provide the user (including its employees) of the Products with all notices, warnings, instructions, recommendations and similar materials supplied by INDUCON. 12.0 WARRANTY A. Standard Warranty 1. Warranty - INDUCON warrants that the Products supplied to the Buyer will be of the type and quality described in the Specifications and will be free from defects in workmanship and materials and that the Services will be performed in a good and professional manner. 2. In the event that any Product or Service fails to conform to this warranty and INDUCON is notified immediately upon discovery of the failure, in writing, within one year of the Shipment Date, INDUCON will correct such nonconformity by repair or, at your option, replacement of the defective Product, part or parts FOB your factory or repair facility. 3. Third Party Products - Products supplied by INDUCON, but manufactured by third parties, are guaranteed only to the extent of the manufacturer's warranty. The limited warranties contained in this Section 12.0 shall not apply to (1) Products that have been: (A) repaired or modified without the authorization or approval of INDUCON, (B) subjected to misuse, abuse, improper maintenance, negligence or accident, (C) that have been damaged by excessive physical or electrical stress; or (2) Products that have had the serial number or any part thereof altered, defaced or removed; or (3) any design changes, alterations or modifications made at the request of Buyer or by Buyer or any third party; or (4) Products that have not been stored, installed, operated and maintained in accordance with INDUCON manuals, instruction books, recommendations and industry standard practices. Under no circumstances will INDUCON be responsible for accessing the Product(s), disassembling it, reassembling it or transporting the Products or any of its parts to and from the installation site. B. Title Guarantee INDUCON warrants that the Products will be delivered free of any claim, demand, lien or encumbrance. In the event of any breach of this warranty, Buyer must notify INDUCON without delay, and INDUCON, at its expense, will defend title to any affected product or part and, if unsuccessful, will promptly provide Buyer, free of charge, a replacement product or part that meets this warranty. C. Warranty Waiver and Limitation of Remedies The above warranties are exclusive and INDUCON makes no other warranty of any kind to Buyer or any third party with respect to the Products and/or Services and hereby expressly disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose and all warranties arising from the course of dealing or usage of trade. The remedies provided in this Section 12.0 are Buyer's sole remedies for any failure of INDUCON to meet its warranty obligations. The correction of any lack of conformity in the manner and during the period of time provided for in these General Conditions of Contract will constitute complete fulfillment of all responsibilities of INDUCON, regardless of whether the Buyer's claims are based on a contract, on an act tort (including negligence or strict liability) or otherwise, with respect to or arising from the applicable product or service. 13.0 LIMITATION OF LIABILITY AND EXCLUSIVITY OF REMEDIES Neither INDUCON nor any of its contractors and suppliers at any level shall be liable in contract, in tort (including negligence or strict liability) or otherwise for damage to or loss of other property or equipment, loss of profits or income, loss of use of the equipment or power system, capital cost, cost of purchased or replacement power or temporary equipment (including additional costs incurred in the use of existing facilities), claims from Buyer's customers, or for any special, indirect, incidental, punitive or consequential damages of any kind or nature. Buyer's remedies set forth in these T&Cs are exclusive, and INDUCON's entire aggregate liability with respect to any order or anything done in connection therewith, such as performance or nonperformance thereof, or manufacturing, sale, delivery, resale or use of any Product, whether in contract, tort (including negligence or strict liability) or otherwise, will in no event exceed the price of the Product or part or for the Services on which it is based said responsibility. 14.0 CONFIDENTIALITY "Confidential Information" means information disclosed by one party ("Discloser") to the other party or its affiliates (collectively, "Recipient") whose information is marked "Confidential," "Proprietary," or a similar legend. If Confidential Information is disclosed orally, it will be identified as such at the time of disclosure and a brief written description and confirmation of the confidential nature of the information will be sent to the Recipient within 30 days of disclosure. However, Confidential Information shall not include any information that (1) is known to the Recipient at the time of its disclosure to the Recipient; (2) is or becomes publicly known through any unlawful act of the Recipient; (3) is received from a third party without a restriction on its disclosure; (4) is independently developed by the Recipient or any of its affiliated companies; (5) is provided to any third party by the Disk Loser without a similar restriction on the rights of said third party; or (6) is approved for disclosure by the prior written consent of the Discloser. The Recipient will keep the Confidential Information in strict confidence and will not disclose, disseminate, copy, disseminate, recreate or otherwise use the Confidential Information (except disclosure to personnel of the Recipient, its affiliates, customers or suppliers who have a need to know and receiving such information subject to an obligation of confidentiality) without the prior written consent of the Discloser or in a manner not expressly permitted in this Agreement, unless the confidential information is required to be disclosed by law or by order of a court or another governmental authority with proper jurisdiction (and provided that the Recipient promptly notifies the Discloser before disclosing such information to allow a reasonable time to request an appropriate protective order). The Recipient agrees to use protection measures no less strict than those that the Recipient uses within its own company to protect its own most valuable information, protection measures that, in all circumstances, will be at least reasonable to ensure the continuity of confidentiality of Confidential Information. The parties acknowledge and agree that the Confidential Information is and will remain the property of the Discloser and that any unauthorized use, disclosure, dissemination or other disclosure of the Confidential Information will materially harm the Discloser. 15.0 NON-ASSIGNMENT Buyer may not assign any right, interest or benefit under any order or these T&Cs to any other party without the express prior written consent of INDUCON. 16.0 TITLES The headings contained in these T&Cs are for convenience of reference and shall have no effect on the interpretation or instruction of the language contained therein. 17.0 APPLICABLE LAW The rights and obligations of the parties under these T&C and any order shall be governed by and construed in accordance with the laws of the State of Florida, United States of America. Any legal action or proceeding arising in connection with these T&C or any order shall be maintained in Miami-Dade County, Florida. 18.0 ARBITRATION All disputes or controversies arising out of or in any way related to any order or these T&C and which are not resolved in good faith by the parties within ten days from the date on which either party notifies the other your desire to arbitrate such disputes or controversies, shall be resolved by arbitration by a single arbitrator in accordance with the commercial rules then in effect, as modified or supplemented by this section, of the American Arbitration Association ("AAA"). The arbitration will take place in Miami-Dade County, United States of America. The arbitration award will be in writing and will specify the factual and legal bases for said award. The arbitration award will be final and binding, and any court of competent jurisdiction may issue a judgment in accordance therewith. The parties agree that the arbitration award will be treated as Confidential Information. The arbitrator shall not have the authority to make an award of punitive damages. To the extent of any conflict, this section will supersede and control the AAA rules. 19.0 NOTIFICATIONS All notices and demands regarding these T&C or any order will be made in writing and sent by certified or registered mail, with return receipt requested, in the case of INDUCON, to the address info@induconenergy.com and, in the case of the Buyer, to the address that appears in your order or that has been brought to the attention of INDUCON in any other way. Página de políticas de tratamiento de datos DATA PROCESSING POLICY Habeas data Introduction The purpose of this manual is to comply with the legal, constitutional and jurisprudential provisions concerning the development of the constitutional right that all people have to know, update and rectify the information that has been collected about them in databases or files related to the Article 15 of the Political Constitution, as well as the right to information enshrined in Article 20 of the same. Law 1581 of 2012 developed “the constitutional right that all people have to know, update and rectify the information that has been collected about them in databases or files, and the other rights, freedoms and constitutional guarantees referred to in article 15 of the Political Constitution; as well as the right to information enshrined in article 20 of the same ”. This constitutional right known as habeas data, gives citizens the possibility of deciding and controlling the information that others have about them and, in that order of ideas, Law 1581 of 2012 establishes mechanisms and guarantees that allow the full exercise of the aforementioned right . In compliance with the provisions of Law 1581 of 2012, INDUCON LATAM, as responsible for the processing of personal data and sensitive personal data of its affiliates, providers, suppliers and collaborators , has adopted the following Information Processing Policies, to guarantee that the processing of personal data and sensitive personal data complies with current legal provisions. In summary, this manual establishes the policies and procedures through which the owner of personal data can exercise their rights related to the processing of their data and their Once, the treatment that the person in charge must give to the data of third parties, as well as the mechanisms to urge compliance with the duties of the person responsible for the treatment. Likewise, some definitions are given regarding terms necessary for the correct application of the aforementioned policies, together with the principles on which the collection and processing of personal data is based. Object Regulate the policies and procedures that will be applicable in the handling of personal data information by INDUCON LATAM, according to the provisions contained in Law 1581 of 2012 and Decree 1377 of 2013. Data controllers INDUCON LATAM Company name: INDUCON LATAM Main Office: Calle 100 No. 47A-42 OF 103. Bogotá - Colombia Telephone: (+57) 311 321 2344 Main website: induconenergy.com Email: info@induconenergy.com INDUCON LATAM, is responsible for the Treatment of personal data and sensitive personal data of its affiliates, providers, suppliers and collaborators, on which it decides directly and autonomously. Scope This manual is applicable to the personal data of natural persons registered in the databases relating to Employees, Potential Employees, Retired Workers, Shareholders, Suppliers, Potential Suppliers, Clients and Users (in the pertinent) of INDUCON LATAM which are susceptible to treatment. It will apply to personal data that are the object of collection and handling by INDUCON LATAM. If in the future, other legal entities become part of INDUCON LATAM, the manual will apply to them. This manual will not apply to: a. To data for exclusively personal or domestic use. b. To data whose purpose is national security and defense, as well as the prevention, detection, monitoring and control of money laundering and terrorist financing. c. To data containing intelligence and counterintelligence information from the State. d. To the databases and files regulated by Statutory Law 1266 of 2008. e. To the databases and files regulated by Law 79 of 1993. Definitions Para la aplicación de las reglas y procedimientos establecidos en el presente manual, y de acuerdo a lo establecido en el artículo 3 de la Ley Estatutaria 1581 de 2012, se entenderá por: a. Authorization: Prior, express and informed consent of the Holder to carry out the Processing of personal data. b. Database: Organized set of personal data that is subject to Treatment. c. Privacy notice: Physical, electronic document or in any other format, generated by the person responsible for the Treatment that is made available to the Holder for the Treatment of their personal data. Through this, the owner of the information is informed of the existence of the applicable policies for the treatment of their personal data, together with the way to access them and the characteristics of the treatment of personal data. d. Personal data: Any information linked to or that can be associated with one or more specific or determinable natural persons, such as name and surname, identity document, age, address, region, country, city, postal code, landline phone number, mobile phone number, address, email address, advertising preferences, consumption preference, channel preferences, complaints and claims, service news, basic and personal data, contact data, demographic data, data from tastes, preferences and habits. e. Sensitive data: Sensitive data is understood to be those that affect the privacy of the Holder or whose improper use may generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions , membership in unions, social organizations, human rights organizations or those that promote the interests of any political party or that guarantee the rights and guarantees of opposition political parties, as well as data related to health, sexual life and biometric data . f. Responsible for the Treatment: Natural or legal person, public or private, that by itself or in association with others, carries out the Treatment of personal data on behalf of the Responsible for the Treatment. g. Responsible for the Treatment: Natural or legal person, public or private, that by itself or in association with others, decides on the database and / or the Treatment of the data. h. Owner: Natural person whose personal data is subject to Treatment. i. Treatment: Any operation or set of operations on personal data, such as the collection, storage, use, circulation or deletion of data, in any known or unknown technology. Beginning The principles set forth below constitute the general parameters by which the provisions of this manual will be applied regarding the personal data of the people to whom the processing of their data is applicable: a. Principle of purpose: The processing of personal data by INDUCON LATAM must obey a legitimate purpose, which must be informed to the Owner. b. Principle of freedom: The processing of personal data can only be exercised with the prior, express and informed consent of the Information Owner. Personal data may not be obtained or recorded without prior authorization, or in the absence of a legal or judicial mandate that relieves consent. c. Principle of truthfulness or quality: The information subject to Treatment must be truthful, complete, exact, updated, verifiable and understandable. The Processing of partial, incomplete, fractioned or misleading data is prohibited. d. Principle of transparency: In the Treatment, the right of the Holder to obtain from INDUCON LATAM, at any time and without restrictions, information about the existence of data concerning him must be guaranteed. e. Principle of access and restricted circulation: Personal data, except for public information, may not be available on the Internet or other means of thumb or mass communication, unless access is technically controllable to provide restricted knowledge only to the Holders or authorized third parties. f. Security principle: The information subject to Treatment by INDUCON LATAM, must be handled with the technical, human and administrative measures that are necessary to grant security to the records avoiding their adulteration, loss, consultation, use or access unauthorized or fraudulent. g. Principle of confidentiality: All persons involved in the Processing of personal data that are not public are obliged to guarantee the reservation of information, even after the end of their relationship with any of the tasks that comprises the Treatment. Treatment to which the data and purpose of the treatment will be subjected. Treatment is any operation or set of operations on personal data, such as collection, storage, use, circulation or deletion. The information that INDUCON LATAM collects in the provision of its services and in general in the development of its corporate purpose, is used mainly to identify, maintain a record and control of Employees, Potential Employees, Retired Workers, Shareholders, Suppliers, Potential Suppliers, Clients and Users of INDUCON LATAM. General information processing: • Process • Confirm • Comply • Provide services and / or products purchased directly or with the participation of third parties • Promote and publicize our activities, products and services • Make transactions • Make reports with the different administrative authorities of national control and surveillance, police or judicial authorities, financial entities and / or insurance companies • Internal administrative and / or commercial purposes such as: market research, audits, accounting reports, statistical analysis or billing • Collection • Storage • Recording • Use • Circulation • Processing • Suppression • Transmission and / or transfer to third countries of the data provided, for the execution of activities related to the services and products purchased • Accounting records • Correspondence • Make transactions • Identification of fraud and prevention of money laundering and other criminal activities General Treatment of Shareholder Information: • Make the payment of requests. • Compliance with judicial decisions and administrative and legal provisions. • Contacts. • Compliance with judicial decisions and administrative and legal, fiscal and regulatory provisions. General Treatment of Information from suppliers: • For commercial purposes. • Accounting. • Compliance with judicial decisions and administrative and legal, fiscal and regulatory provisions. • Compliance with contractual obligations, for which the information may be transferred to third parties, such as financial entities, notaries, OFAC and terrorism lists, lawyers, etc. • To carry out the processes in which the suppliers are linked. • Any other use that the provider authorizes in writing for the use of your information. • Transmission of information and personal data in audit processes. General Treatment of Customer Information: • For commercial purposes. • Offer of goods and services. • Advertising and marketing. • Commercial alliances. • Accounting. • Compliance with contractual obligations, for which the information may be transferred to third parties, such as financial entities, notaries, OFAC and terrorism lists, lawyers, etc. • Compliance with judicial decisions and administrative and legal, fiscal and regulatory provisions. • Transmission of information and personal data in audit processes. • Billing. General Treatment of Information on employees, retired workers, pensioners and candidates to fill vacancies: • For purposes relevant to the employment relationship (EPS, ARL, pension and severance funds, family compensation funds, etc.) • In the case of employees with the signing of the employment contract, express authorization is understood to give Treatment to the information. • In the case of judicial and legal requirements. • Accounting and payroll. • Recruit and select personnel to fill the vacancies. • Process, confirm and comply with legal and extra-legal labor obligations derived from the employment contract. • Make transactions. • Payment of extralegal benefits. • Audits. • Statistical analysis. • Maintain a database of candidates. • Training and education. • Share personal data with banks, companies that offer benefits to our active workers, among others. Authorization. The compilation, storage, consultation, use, exchange, transmission, transfer and processing of personal data requires the free, express and informed consent of the Holder of the information. Based on the foregoing and through this manual, mechanisms are implemented that allow subsequent consultation by the owner of the information. Mechanisms to grant Authorization. The authorization by the holder may be in a physical, electronic document or any other format that allows a reasonable conclusion that the Holder granted the authorization. </ span > Taking into account the foregoing, INDUCON LATAM hereby notices that the authorization in any case will be by means of a physical and / or digital document, which must have the signature of the Holder of the information, which does not prevent the establishment of different mechanisms to grant authorization later. INDUCON LATAM, will ensure respect and compliance with the fundamental rights of children and adolescents, observing the special requirements established for the treatment of your personal data and sensitive personal data. Through the authorization, the Holder of the information or his representative will be informed in the case of infants (boys and girls) and adolescents, the fact that The information will be collected, including the purpose, modifications, storage and the specific use that will be given to them, and also: • The person who collects the information (specifying if he is the Responsible or the Person in charge of the treatment). • The data that will be collected, including whether Sensitive Data is collected. • The purpose of the data processing. • The mechanisms through which they can exercise their rights as Information Holders (access, correction, updating or deletion of data). Proof of Authorization. INDUCON LATAM, in its capacity as Responsible and in Charge of Treatment, will have the necessary means to maintain technical and technological records of when and how authorization was obtained from the Owner of the information for the treatment thereof. Privacy notice. The privacy notice is a physical document, electronic or any other format, through which the owner of the information is informed about the existence of policies that will be applicable , as well as the way in which they can access them and the characteristics of the treatment that will be given to personal data. Privacy notice. The privacy notice is a physical document, electronic or any other format, through which the owner of the information is informed about the existence of policies that will be applicable , as well as the way in which they can access them and the characteristics of the treatment that will be given to personal data. Content of the privacy notice. a. The identity, address and contact information of the Responsible or the Person in Charge of Treatment. b. The Treatment to which the data will be submitted and the purpose thereof. c. The mechanisms provided by INDUCON LATAM so that the Holder knows the information treatment policy and the substantial changes that occur in it or in the corresponding privacy notice. In all cases, you must inform the Holder how to access or consult the information treatment policy. The model of the privacy notice that was transmitted to the Holders of the information will be kept while the processing of personal data is carried out and the obligations that of this is derived. For the storage of the model, computer, electronic or any other technology at the choice of INDUCON LATAM may be used. According to the group of people whose personal data is collected, there will be a single privacy notice model, which will specify in detail the points described above for each of the same. Rights of the holders of the information. In accordance with article 8 of Statutory Law 1581 of 2012, the Holder of personal data has the following rights: a. Know, update and rectify your personal data INDUCON LATAM in its capacity as Responsible and in charge of the treatment. b. Request proof of authorization granted to INDUCON LATAM c. Be informed by INDUCON LATAM regarding the use that has been given to your personal data. d. Present before the Superintendency of Industry and Commerce complaints for infractions of the provisions of Statutory Law 1581 of 2012, having exhausted the consultation or claim process as indicated in the aforementioned Law. e. Revoke the authorization and / or request the deletion of the data when the principles, rights and constitutional and legal guarantees are not respected in the Treatment. f. Free access to your personal data that have been subject to Treatment. INDUCON LATAM's duties in relation to the processing of personal data in its capacity as Responsible and Responsible for the Treatment. It is hereby noted that the personal data being processed is the property of the persons to whom they refer and they are empowered to dispose of them. Based on the foregoing, it will only use personal data in accordance with the purposes established in the Law and respecting the provisions of Statutory Law 1581 of 2012 .: In accordance with article 17 of Statutory Law 1581 of 2012, they undertake to fulfill the following duties: a. Guarantee the Holder, at all times, the full and effective exercise of the right to habeas data. b. Request and keep a copy of the respective authorization granted by the Owner. c. Carry out in the terms provided in articles 14 and 15 of Statutory Law 1581 of 2012, the update, rectification or deletion of the data. d. Process the queries and claims made by the owners in the terms indicated in article 14 of Statutory Law 1581 of 2012. e. Keep the information under the security conditions necessary to prevent its adulteration, loss, consultation, use or unauthorized or fraudulent access. f. Insert in the databases the legend "information in judicial discussion" once notified by the competent authority about judicial processes related to the quality or details of personal data. g. Inform the Superintendency of Industry and Commerce when there are violations of the security codes and there are risks in the administration of the information of the holders. h. Process inquiries and claims made by the holders of the information. i. Comply with the instructions and requirements issued by the Superintendency of Industry and Commerce. j. Apply the rules that regulate Statutory Law 1581 of 2012. Duties regarding the Data Processing of Infants and Adolescents. INDUCON LATAM, in its capacity as Responsible and in Charge of Processing the personal data of the aforementioned groups, must take special care to ensure compliance with the Law regarding these groups and respect for their rights, especially regarding personal data that does not fit into the category of public data (name, sex, date of birth, etc.). The processing of personal data of boys, girls and / or adolescents that is of a public nature will comply with the following parameters and requirements: a) Respond to and respect the best interests of children and adolescents. b) That the respect of their fundamental rights is ensured. c) Assessment of the minor's opinion when he or she has the maturity, autonomy and ability to understand the matter. Once the above requirements have been met, the legal representative of the child or adolescent may grant authorization for the Treatment, after exercising the minor's right to be heard An opinion that should be assessed taking into account maturity, autonomy and ability to understand the matter. Procedures for access, query and claim. Applicable points for all Procedures: (l) For the exercise of the rights indicated in this point by the successors, and also to prevent access to the information by persons not legally authorized, You must first verify and in accordance with the Law, the documentation that allows to conclude that the person requesting the information is indeed a successor of the Holder. (ll) If there is any doubt regarding the application of the procedures indicated here, it will be informed by the area responsible for the database that It is subject to the application of the procedure and resolved by the Legal Directorate, who will resolve the issue taking into account the Law, Decrees and other regulatory or instructive standards, and the jurisprudence that is issued on the matter. Access. Taking into account that the power to dispose or decide on personal data rests with the Owner of the information, this power necessarily implies the right of the owner to access and know the personal information that is being processed, including in this regard the scope, conditions and generalities of the treatment. Taking into account the above, this right is guaranteed in the head of the Holder, which includes. • Knowledge of the existence of the processing of your personal data. • Access to your personal data. • The circumstances of the processing of personal data. Query. In accordance with article 14 of Statutory Law 1581 of 2012, the Holders or their successors in title may consult the personal information of the Holder that resides in any database. Based on this, this right is guaranteed by providing them with all the information contained in the individual registry or that is linked to the identification of the Holder. Depending on the nature of the personal database, the query will be managed by the area responsible for attending to it within INDUCON LATAM </ p> Queries will be answered within a maximum term of ten (10) business days from the date of receipt. When it is not possible to attend the query within said term, the interested party will be informed within the first term granted, where the reasons for the delay will be expressed and indicating the date on which the query will be attended, which in no case may exceed the five (5) business days following the expiration of the first term. Query. In accordance with article 14 of Statutory Law 1581 of 2012, the Holders or their successors in title may consult the personal information of the Holder that resides in any database. Based on this, this right is guaranteed by providing them with all the information contained in the individual registry or that is linked to the identification of the Holder. Depending on the nature of the personal database, the query will be managed by the area responsible for attending to it within INDUCON LATAM </ p> Queries will be answered within a maximum term of ten (10) business days from the date of receipt. When it is not possible to attend the query within said term, the interested party will be informed within the first term granted, where the reasons for the delay will be expressed and indicating the date on which the query will be attended, which in no case may exceed the five (5) business days following the expiration of the first term. 1. The claim will be formulated by means of a communication made by the owner or his successors in title addressed to INDUCON LATAM responsible or the person in charge of the Treatment, which must include the information indicated in article 15 of Statutory Law 1581 of 2012. If the claim is incomplete, it will be required to the interested party within five (5) days following the receipt of the claim to correct the faults. After two (2) months from the date of the request, without the applicant submitting the required information, it will be understood that the claim has been withdrawn. In any case, if the communication is directed to INDUCON LATAM and does not have the quality to respond to the communication, INDUCON LATAM, without having to communicate it to the person making the claim, will inform the company that must respond. In the event that INDUCON LATAM receives a claim that it is not competent to resolve, it will transfer it to the appropriate person within a maximum term of two (2) business days and will inform the interested party of the situation. 2. Once the complete claim is received, a legend that says "claim in process" and the reason for it will be included in the database, within a term not exceeding two (2) business days. This legend must be maintained until the claim is decided. 3. The maximum term to attend the claim will be fifteen (15) business days from the day following the date of receipt. When it is not possible to attend the claim within said term, the interested party will be informed of the reasons for the delay and the date on which their claim will be attended, which in no case may exceed eight (8) business days following the expiration of the first term. At any time and free of charge, the natural person Holder of the personal data or his representative may request the rectification, updating or deletion of his personal data after proof of his identity . The request for rectification, updating or deletion of your personal data must be submitted through the means provided indicated in the privacy notice and must contain at least the following information: 1. The name and address of the Holder or representative or any other means to receive the response to your request. 2. The documents that prove the identity or representation of the Holder of personal data. 3. The clear and precise description of the personal data and the facts that give rise to the claim. 3. The clear and precise description of the personal data and the facts that give rise to the claim. 4. The documents that you want to assert in the claim. The deletion implies the total or partial elimination of personal information in accordance with what is requested by the Holder, from the records, archives and databases or treatments carried out by INDUCON LATAM. According to the nature of the personal database, the claim will be managed by the area responsible for the attention to it within INDUCON LATAM. Procedure requirement. The Holder or successor in title may only file a complaint with the Superintendency of Industry and Commerce once they have exhausted the consultation or claim process before INDUCON LATAM. Revocation of authorization. In accordance with the provisions of the Law, in the event that the Treatment does not respect the principles, rights and constitutional and legal guarantees, the Holders or their Representatives (as is the case of parents who exercise parental authority of an infant or adolescent) may request the revocation of the authorization granted for the Treatment of them, unless such revocation is prevented by legal or contractual provision, indicating in that case , the specific reasons on the basis of which it considers that the situation of no respect to the aforementioned scopes is occurring. INDUCON LATAM being responsible or the person in charge of the Treatment, as the case may be, must confirm having received the request for revocation of authorization, including its date of receipt. It may be objected if, in the opinion of INDUCON LATAM, the assumption indicated by the Holder is not presented or if such revocation implies an impairment for the monitoring or fulfillment of rights or obligations by the entity and with respect to the Holder, in which case You must inform the same in writing so that it can take the measures before the authorities it deems appropriate. The request for revocation of the authorization can be total or partial. It will be total when the revocation of the totality of the consented purposes through the authorization is requested; it will be partial when the revocation of some purposes is requested depending on the revocation request. This qualifier must be clearly expressed in the request for revocation of the authorization. Information security. Information security measures. In development of the security principle established in Statutory Law 1581 of 2012, SINTRACOLOMBINA will implement additional technical, human and administrative measures, if required, that are necessary to grant security to the records, through which their adulteration, loss, unauthorized or fraudulent consultation, use or access. The development of this online store carried out by the Distecnoweb web design agency was tested in different scenarios and SINTRACOLOMBINA carries out the necessary technical updates over time to preserve the security of the information. Registration of the Bases. INDUCON LATAM, in its capacity as Responsible and in Charge of Treatment, must proceed to register the bases in the terms indicated by Colombian regulations. Acceptance. The Holders of the information accept the treatment of their personal data in accordance with the terms of this Manual, at the time of providing their data. Validity. This General Privacy Policy is effective from the date of its publication and its validity will be subject to the purpose of the processing of personal data of the legal nature of INDUCON LATAM.